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Returns Policy

We take pride in efficient customer service and high quality design, so therefore hope that you are pleased with your item/s.

In the rare and unfortunate circumstance there is a mistake with your order, you can return the item and your item will be replaced with the correct one. If there is a sizing issue with an item, we are happy to have the item returned to me for re-sizing or exchange, however we may ask for a monetary contribution for shipping and/or time.

If there is no mistake with your order but for any reason you are not happy then please contact via email:- info@newgoldauras.com – it is at our discretion if we refund or exchange.

Earrings & Belly/Body Chains: Non-returnable for reasons of hygiene and safety.

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